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K4 Computers is not responsible for any data loss during the repair process. Clients are advised to back up important files.

Devices not collected within 30 days of notification will be considered abandoned and may be sold to recover costs.

Repairs carry a 7-day warranty on parts and workmanship unless otherwise specified.
Warranty does not cover physical damage, liquid damage, or software issues caused after return.

Repair times are estimates and may vary depending on part availability and issue complexity.

Repairs on devices with prior third-party tampering may be refused or carry limited warranty.

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Asus ROG Xbox Ally (2-in-1) Premium Case - Black